Courtney L. Wagaman, M.S.
Courtney L. Wagaman, M.S. is the Executive Director of The IMPACT Project Inc., a private children and youth agency, operating in Emmaus, Pennsylvania. She takes on the role of Executive Director after having served within the IMPACT administrative team as the Vice President of Client Services since 2010. During her tenure with the agency, Courtney has helped to mold a Case Management team and service delivery unmatched across the commonwealth in serving adolescents. Her direct supervision of the team has led to multiple county agency executives and judges commending the service delivery of the agency both in and out of the court system.
Courtney has also assumed the role of maintaining and analyzing the agency’s database and outcome measures. IMPACT keeps a database with fields detailing descriptive data on the youth, assessments/screenings, placement outcomes and program successes dating back to 1992 . Each year, she provides this information to counties in brochures analyzing the successes of IMPACT as well as identified areas of improvement. She also provides consultation services regarding outcomes and statistics to the diversion programs housed within the agency, namely School Justice Panels and Community Justice Panels.
In addition to ensuring the day to day functioning of the agency, Courtney sits on various state, as well as local, committees and workgroups within the private provider community. She most recently concluded her role as chair-person with the Pennsylvania Council for Children, Youth and Families Outcomes Committee. She was an integral part of the development and maintenance of the state based, private provider Outcomes System. Her work within the committee centered on appropriate statistical methods, how to operationally define program successes and teaching the private provider community through conference workshops, as well as the development of various presentations.
Most recently, Courtney has been invited to participate in the state run workgroup addressing the federal mandates in the “Preventing Sex Trafficking and Strengthening Families Act.” Her work on the committee will help Pennsylvania design and implement new legislation as well as provide direction for the private provider community at large. Specifically, Courtney is working to create opportunities for children and youth in out-of-home placements to gain additional experiences more akin to those of their non-placement peers.
Prior to her work with IMPACT, Courtney graduated magna cum laude from Washington and Jefferson College with a double major in Psychology and English. She then went on to pursue her Master’s degree in Psychology from Villanova University. While there she focused on research and assessment, particularly in the area of Personality Psychology. As she was pursuing her graduate degree, Courtney worked with youth placed in KidsPeace Acute Partial Unit in Temple, Pennsylvania. It was through this opportunity she began to acquire her knowledge of the private provider community. Upon graduation from Villanova, she accepted a position with The IMPACT Project as a Clinical Liaison in 2006, eventually working into her current position.